Glossary

• Uncertainty
• Ambiguity
• Complexity
• Volatility
• Risk

Uncertainty in the broadest sense is a state of not knowing or unpredictability:

• Risk associated with not knowing future events
• Ambiguity associated with not being aware of current or future conditions
• Complexity associated with dynamic systems having unpredictable outcomes

2.8.1 - Responding to uncertainty

• Gather Information
• Prepare for multiple outcomes
• Set-based design: Many possible design to see many possible outcomes
• Build in resilience

2.8.2 - Ambiguity
Solutions for exploration of ambiguity:

• Progressive elaboration - iterative process of increasing the level of detail
• Experiments
• Prototypes

2.8.3 - Complexity
Tackling Complexity:

• System Based
  • Decoupling - for example Microservices
  • Simulation
• Reframing - changing the perspective
  • Diversity - Inviting people from out of the box
  • Balance
• Process-Based
  • Iterate
  • Engage
  • Fail Safe

2.8.4 - Volatility
Tackling Volatility:

• Alternative Analysis
• Reserve - for example for price volatility

2.8.5 - Risk

Threat profile is a nice way to visiualize threats and change to them

• Threats
  • Avoid
  • Escalate
  • Transfer - to 3rd party
  • Mitigate - reduce probability
  • Accept
• Opportunities
  • Exploit
  • Escalate
  • Share
  • Enhance
  • Accept

2.8.6 Interaction with other performance domains

• Risk interacts with:
  • Planning
  • Project Work
  • Delivery
  • Measurement